fibre switchover technician appointment

[darkhorse]

I was contacted about this switchover to fibre network switchover and was given an appointment for a technician visit for the 9th of September I have not received confirmation of this but am assuming it is going ahead. However I cannot remember from the conversation if I was supposed to receive some piece of equipment prior to this visit. If so it has not yet arrived.

[Gareth_L · Accepted solution]

Hello darkhorse.

Thanks for your post. 
Sorry to hear you have not had confirmation about the switch over and the missing adapter. 
I can look at both of these for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L