Virgin Media Community

[terryloo]

My hub and my phone socket are in two totally different locations so plugging the phone into the hub is impossible. Also I have a separate extension upstairs in my bedroom. How will this work?

[Reece_MH]

Hi @terryloo,

Thanks for your post. I'm sorry to hear that you'll have trouble when you migrate your telephone service. In these instances, we would require a Technician to attend your property to migrate you manually, and install your extension.

I'm going to pop you a PM to discuss this. Please look out for it in the purple envelope in the top-right of the forums.

Cheers,