I also cannot reach the 1471 service. The message says" this service is not available on this line. Our phone went dead a week or so ago and that fault was rectified by a virgin engineer . since then no 1471 service or caller ID
Thank you for your post and welcome to our community.
I am sorry to hear about the issue with the landline features.
I can assist with this for you.
I will send you a private message now.
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
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