Menu
Reply
Graemerz83
  • 5
  • 0
  • 0
Joining in
2,997 Views
Message 1 of 43
Flag for a moderator

extending ring time before voicemail

I want to extend the rings to their maximum before the voicemail kicks in on my landline. Any help would be appreciated. Thanks 🙂

0 Kudos
Reply
Chris_W1
  • 4.65K
  • 207
  • 305
Forum Team
Forum Team
2,906 Views
Message 2 of 43
Flag for a moderator

Re: extending ring time before voicemail

HI Graemerz83, thanks for contacting us in order to increase the rings with the landline, we would be able to extend these for you, how many rings do you have at the moment? We can see that you have posted on Tuesday and sorry for the delayed reply, can you confirm if you have managed to get this resolved? ^Chris 

0 Kudos
Reply
Graemerz83
  • 5
  • 0
  • 0
Joining in
2,838 Views
Message 3 of 43
Flag for a moderator

Re: extending ring time before voicemail

It rings for Approx 10 seconds.

0 Kudos
Reply
Corey_C
  • 5.2K
  • 258
  • 446
Moderator
Moderator
2,820 Views
Message 4 of 43
Flag for a moderator

Re: extending ring time before voicemail

Thanks for replying, Graemerz83,

 

I'll send you a PM to get your details.

 

Cheers,

Corey C

0 Kudos
Reply
Corey_C
  • 5.2K
  • 258
  • 446
Moderator
Moderator
2,819 Views
Message 5 of 43
Flag for a moderator

Re: extending ring time before voicemail

Cheers Graemerz83,

 

I've but the request through to extend the number of rings to the maximum, please allow 24 to process, you do not need to do anything on your end,

 

Cheers,

Corey C

0 Kudos
Reply
Allanmcmullan
  • 4
  • 0
  • 0
Joining in
2,497 Views
Message 6 of 43
Flag for a moderator

Re: extending ring time before voicemail

Hi, my grandparents have the same problem. Please can I also have the advice on how to increase the ringtone before voice mail to the maximum amount of rings. Thanks, Allan 

0 Kudos
Reply
Natalie_L
  • 3.81K
  • 162
  • 329
Forum Team
Forum Team
2,488 Views
Message 7 of 43
Flag for a moderator

Re: extending ring time before voicemail

Hi Allanmcmullan, 

 

Welcome to the Community and thank you for posting. 

 

We would be happy to assist with this. Before we proceed are you aware of your Grandparents details so that we may access the account?

If so, please do not post them here as we will need to send you a private message to grab them 🙂 

 

Thanks 

 

Nat
0 Kudos
Reply
Allanmcmullan
  • 4
  • 0
  • 0
Joining in
2,483 Views
Message 8 of 43
Flag for a moderator

Re: extending ring time before voicemail

Hi, thanks for the reply. What is it you need? 

Name 

Account number 

Landline number 

Date of birth? 

 

0 Kudos
Reply
Natalie_L
  • 3.81K
  • 162
  • 329
Forum Team
Forum Team
2,481 Views
Message 9 of 43
Flag for a moderator

Re: extending ring time before voicemail

Hi Allanmcmullan, 

 

Via a private message, we would require the account number and the memorable word if possible please. 

Let me know if you are able to get this and I will pop you over a private message 🙂 

 

Thanks

 

 

Nat
0 Kudos
Reply
Allanmcmullan
  • 4
  • 0
  • 0
Joining in
2,478 Views
Message 10 of 43
Flag for a moderator

Re: extending ring time before voicemail

Thanks, I doubt they'll know the doubt they will know their memorable word but I'll pop up to their garden tomorrow morning and see if they have written it down on their paperwork 

0 Kudos
Reply