Virgin Media Community

[Spudhead2846]

Has anyone managed to book an engineer appointment for the phone switch over yet ?  i’m not getting anywhere with the call centre.

[Natalie_L]

Hi Spudhead2846, 

Thank you for reaching out to us here on the Community. 

I am very sorry to hear you are having an issue booking the visit for the home switchover, we will be able to help. 

I will just need to take a few details via private message so I will pop this over to the purple envelope on the top right of this page now. 

Speak soon, 

[Natalie_L]

Hi Spudhead2846,

Thank you for joining me on private message. 

I am very happy we have been able to help get this matter resolved. 

Please do reach our if we can assist in the future. 

Thanks,