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tommotheartist
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different telephone number in practice

we were given a telephone number with our installation but we've found when trying to call it it doesn't respond.

calling out on the phone and it appears to be a totally different number from the one given to us so I'm not sure whether this is a previous account or how my billing will reflect this?

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jb66
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Re: different telephone number in practice

Sounds like the technician wrote down the wrong number by accident 

tommotheartist
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Re: different telephone number in practice

lets hope that's the case but I dont want to be lumped with someone elses bill (not unless its smaller ! ).
thanks fro responding.
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Steven_L
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Re: different telephone number in practice

Hey @tommotheartist and welcome to the community.

 

Sorry for the issues that you've been having with your telephone line and the number, I have been able to locate your account and can get this checked furter for you but would need to do this over a private message, so that we can clear account security and confirm the number that you should have.

 

I will send the private message over in a moment, please look out for it.

 

Regards

Steven_L

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