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Geesuma
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dial out but cant receive calls

dial out but cant receive calls

i can make calls but cant receive them, if i ring my own home phone from a mobile it says person is unavailable, i have checked my bill and there is nothing barred on there?

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Lisa_CC
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Re: dial out but cant receive calls

Hi Geesuma,

 

Sorry to hear you've been unable to receive calls on your home landline number. I've had a look at your details using the information we have on here and can see that our Telephony Team has had a look and have contacted the Range Owner of the number to make sure the routing is correct. The details look fine on our side, are you still not able to receive calls on your landline? Please let us know so we can carry out further checks.

 

Thanks,

 

Lisa

 

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