My phone line has been crackling for a few weeks, the noise slowly builds up and disconnects from whoever is calling. Tried all the forum advice, but nothing helps. I cannot use the phone, I was hoping it may sort itself out. Anybody got any more suggestions ?? Thanks
Thank you for reaching out to us in our community and welcome, I am sorry toi hear you are having issues with your phoneline.
I have had a look our end and cannot see any issues at all, all looks as it should be, have you checked the phone by trying a different handset, make sure there isn't anything else plugged in the socket including and extentions or filters.
If you have a basic standalone phone please try that.
Hi Paul, thanks for your quick reply, yes I have tried a different phone, I have all extensions disconnected. I have removed the faceplate of the virgin master socket and have my phone plugged into the service socket. But I still have all the issues. Thanks