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mdhowarth
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contacting customer service

I have elderly parents who have no phone or TV service at present and we are unable to get through to customer service. Neither of them has a mobile phone and as they are self isolating I would like their phone service repaired as quick as possible.

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DJ_Shadow1966
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Re: contacting customer service

Hello

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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Paul_DN
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Re: contacting customer service

Hi mdhowarth,

 

Thanks for reaching out to us I am sorry to hear your parents have no services at present, so I can look into this I will send you an invite into a private chat shortly, please click on the purple envelope to accept.

 

Regards

 

Paul.

mdhowarth
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Re: contacting customer service

which purple envelope?

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