on my latest bill they offered 1 day (!) compensation - how do i challenge this as it's not fixed as of today.
In addition the engineer turned up today, took 5 minutes to tell me he could n't fix it and didn't know when the team would come to deal with it. This is after 2 prior visits where they identified the fault.
Which email can i use to contact customer services as the phone number is im possible to get through on.
Thanks for coming back to us, I have been able to locate your account but we would need to go into a private message so that we can clear account security and discuss this further as we cannot do this in the open forum.
I will drop a private message over in a moment and we can get started once you reply to me.