charges for 0345 numbers

[Cathogan]

hello - I've just made a call to business number starting with 0345 and it went on for half an hour. I can't find a clear indication of what the charge for this call will be anywhere on your website. My landline plan with you is Talk Weekends. Please can you tell me what I will be charged for this call?

[Steven_L]

Hey @Cathogan, 

Welcome to the community and thanks for taking the time to post your question here on the forums.

Calls to 0345 numbers are charged as a local rate call.

Regards,

Steven_L

[goslow · Accepted solution]

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@Cathogan wrote:

hello - I've just made a call to business number starting with 0345 and it went on for half an hour. I can't find a clear indication of what the charge for this call will be anywhere on your website. My landline plan with you is Talk Weekends. Please can you tell me what I will be charged for this call?

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Info in the pdf here on page 3

https://virginmedia.com/callcosts

It looks like 20.4ppm plus a 25p call connection cost

[Cathogan]

Thanks for your reply - yes I see now although I looked at that document earlier and couldn't find the info.

Annoying as I now realise I could have called them free on my mobile. You live and learn!

[Kain_W]

Thanks for the response Cathogan,

Welcome back to the community. 

Many apologies for this not being advised previously.

Regards,