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change home phone plan

How do I change my phone plan. Message live chat tells me to call. by phone they say they are too busy. I

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Re: change home phone plan

Hello

You can try online at https://store.virginmedia.com/existing-customer/my-offers/offers if not then see below.

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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