cancelling a technician's appointment

[luvmytech]

I'm trying to cancel a technician's appointment after the telephone fault has corrected itself 

I arranged the appointment less than 24 hours ago. 

There is no reference to it when logging in to my virgin media. under "appointments and orders"

Where should I look on the website?

will it appear after 24hours and will I be able to cancel it via the website? 

[Ryan_N]

Hi luvmytech, 

Don't worry - this is something that we can help with. Thank you for letting us know - we appreciate it. I will send you over a private message just to confirm some details with you 🙂 

Cheers, 

Ryan.