I have just bought a new landline phone with a built in answerphone, and now need to cancel my virgin voicemail service. Please can anybody tell me how to go about this?
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Thank you for getting in touch.
I would be happy to arrange this for you but I will just need to confirm some details for the account.
I am going to pop you over a private message to grab the information and you will be able to access this via the purple envelope on the top right of this page.
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I too have purchased a new landline with base unit/answer machine, so need to cancel voicemail.
I want to disable the voicemail facility on my landline. Can I do this on line or do I need to call VM?
Thanks for your post and welcome to the Community Forums, ThumperW,
Yes, voicemail removal can only be done by speaking with us. Our records show that this has already been resolved by our phone team. Let us know if you need anything else.