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can't get through 151 cancel engineer wednesday

  • I managed eventually to cancel engineer coming out Wednesday using automated service which did actually accept my password but never has before very frustrating after 3 previous calls trying to get through customer service no luck lasting 1 hour each time cuts off after listening repetitive music for1 hour I've tried different times day same issue...I hope by cancelling using options has worked?,autobot says engineer cancelled,my problem of incoming calls from BT or EE garbled crackling  seems to have miraculously rectified itself yesterday,why who knows?  but all's good time being,so many issues my home phone landline unreliable not fit purpose service lost count times failed..
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Re: can't get through 151 cancel engineer wednesday

Hi Johnny64, 

Really sorry for the experience when trying to cancel your engineer visit, I'm glad the issue has sorted itself out. 

I've had a look into the back end of things and can't see any open visits so looks like it's all been cancelled for you. 

Do let us know if you need anything else 🙂 

Emma_C - Forum Team
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