Having just been reconnected after having no landline for 5 weeks we have now lost caller ID which we rely on. Tried calling virgin twice for over a hour but no answer. Can anyone please advise / help us to get this service back
Thanks for posting and welcome to the community.
My apologies for the caller ID issue, I'll PM you now to assist further.
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Thanks for joining me on PM. Just to update the thread, caller ID was fixed by a technician visit.