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on 22-11-2020 19:33
Having just been reconnected after having no landline for 5 weeks we have now lost caller ID which we rely on. Tried calling virgin twice for over a hour but no answer. Can anyone please advise / help us to get this service back
Thankyou
on 23-11-2020 09:29
Hi nhjldjzdjihj
Thanks for posting and welcome to the community.
My apologies for the caller ID issue, I'll PM you now to assist further.
Kind regards,
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on 23-11-2020 19:24
Hi @nhjldjzdjihj
Thanks for joining me on PM. Just to update the thread, caller ID was fixed by a technician visit.
