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PeteSparks
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caller id dissapeared

We've had no incoming calls for 5 days although outgoing worked.

Engineer came today and fixed fault but we now have no caller id

We get soooo many spam calls we need this back asap

any help please

thx

Pete

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Ryan_N
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Re: caller id dissapeared

Hi PeteSparks, 

 

Thank you for your post. 

 

Sorry to hear you've had this issue. Just so we're both on the same page - called ID being where your number is withheld? The only reason I ask as I am confused as to how it links to spam calls. Just let me know 🙂 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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PeteSparks
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Message 3 of 19
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Re: caller id dissapeared

Hi Ryan

Caller id. the number displayed on  Incoming calls.

Not called id?

Thx

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Zak_M
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Re: caller id dissapeared

Thank you for coming back to us @PeteSparks 

 

I can get this sorted for you. 

 

I am going to drop you a PM so that I can get some account information. 

 

Kind regards,

Zak_M

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PeteSparks
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Re: caller id dissapeared

Anybody help? I,ve sent details to PM
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mickmuddiman
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Re: caller id dissapeared

I've had exactly the same problem following a fault being repaired on the line.

Please can someone take a look at my line as well?

Cheers,

Mick.

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Robert_P
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Re: caller id dissapeared

Hello mickmuddiman

 

Sorry to hear of the landline issues around caller ID and teh recent fault you have experienced. We appreciate you taking the time to make us aware of this via the forums and welcome to the community.

 

Have you been able to speak to the team in regards to this since the fault? Has the fault now been fully resolved or is it still ongoing?

 

Thanks

 

Rob

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mickmuddiman
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Message 8 of 19
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Re: caller id dissapeared

Hi Rob,

Sorry if I didn't make that clear.

The fault on the line has been fixed. However, since the fix was applied, I have lost caller ID from the line and would like that reapplying.

Thanks,

Mick.

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Robert_P
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Re: caller id dissapeared

Thanks for getting back to me so quickly mickmuddiman, sorry to hear this hasn't been resolved. I'm happy to look into this further for you.

 

I'm going to send you a Private message to request some additional details, this will help me investigate this further for you.

 

Thanks

 

Rob

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PeteSparks
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Message 10 of 19
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Re: caller id dissapeared

Anyone?????
Threads been Hijacked
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