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lainey010
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caller display stopped working

After an engineer repaired the landline the caller display as stopped working

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Alex_RM
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Re: caller display stopped working

Hi lainey010, 

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear your caller display stopped working, I've been able to locate your account using your forum details, can you please check it for me now?

 

Alex_Rm

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lainey010
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Re: caller display stopped working

sorry i don't understand what do you want me to check

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lainey010
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Re: caller display stopped working

wow it's working thank you so so so much

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Alex_RM
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Re: caller display stopped working

You're very welcome 🙂

 

Thanks for letting me know.

 

Alex_Rm

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trevorsilk
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Re: caller display stopped working

I have exactly the same problem with caller display. I have a BT call blocker phone which obviously needs that info to work - phone purchased July 2020 

Engineer came out last Saturday 17th October as there was a fault on the line and no inbound calls. Put us onto a new line as there was a voltage drop on the original line. Said he would get the office to move the caller display function onto the new line and still waiting. in the meantime being hammered with spam callers and auto diallers

spent a couple of hours on the phone today - first call they disconnected (not impressed) and on second call was told Virgin Media haven't offered caller display for 18 months or more - strange how it was working up to the line switch and it is still advertised on the Virgin Media web site

Just got the impression the girl didnt know what she was talking about - no form of complaint option other than vent on this forum

 

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aderuk
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Re: caller display stopped working

Hi , I see you seem to have sorted this issue, can you help with mine ?. I have a thread regarding the issues but no joy so far.

thanks

 

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Corey_C
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Re: caller display stopped working

Hi aderuk,

 

Thanks for your post and for reaching out to the community forums. We've replied to your other post.

 

Cheers,

Corey C

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