call waiting

[jayabee]

Despite exchanging private messages for a week now my original issue with call waiting still exists. My problem is if my landline is busy on a call and a mobile calls the landline, the mobile caller gets no tone and is then cut-off. Has anyone else experienced this problem?

[Kain_W]

Hi jayabee,

Thanks for your post and welcome back to the community. 

Sincere apologies for the issues faced, from checking I can see our team have invited you into a PM.

To avoid confusion I'll allow responses to occur from there.

Regards,

[jayabee]

After trying the call waiting feature again with Call Waiting disabled it now give a short burst of busy tone to a caller before the mobile cuts off. This seems to be the solution I was looking for.

[Kain_W]

Thanks for the update on this, 

I'd advise if any issues do persist to get in touch with the agent via PM for further assistance.

Regards,