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gordonl10gcb
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broadband and phone not working

broadband and phone not working properly since sat  broadband is annoying but phone is important my mrs wear a medical emergancy tag connected to the phone line as well as our alarm but when i get in touch with tech just say its working now! or start to ask where router is as it shouldnt be in a cuboard or i have too many devices although what that has to do with no dial tone for 5 hours i cannot think 

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John_GS
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Re: broadband and phone not working

Hi gordonl10gcb,

 

Thanks for posting and apologies for the service issues. I can see since posting you've spoke to the team and have arranged an engineer visit. 

 

Let me know how the visit goes.

 

Kind regards,

John_GS
Forum Team

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