Virgin Media Community

[dru2511]

Please remove voicemail and answering machine from my landline phone

[Akua_A]

Hi @dru2511,

Welcome to our community forums and thank you for your first post.

Thank you for getting in touch with us regarding removing call features. We want to best help. You may find the following link useful in regards to this https://www.virginmedia.com/help/landline/managing-your-landline-calling-features. You may also find the following user guide helpful https://store.virginmedia.com/content/dam/eSales/Downloads/Phone%20User%20Guide.pdf?_gl=1*9e30tu*_ga...

If not, please get back in contact with us and we will do our best to help from here.

Thanks,

[dru2511]

Thanks for the reply - The first link takes me to a page which is not available and the second one takes me to the user guide which I have already read and found of no help at all.

All I want to do is cancel the voicemail/answering machine feature - why is it so difficult??

[Akua_A]

Sorry to hear this @dru2511 as the links work well on our side.

In this case, I have sent you a private message. Please lookout for the purple envelope and provide a response when you can.

Thanks,