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Winndshield broken !!!!

Joining in

How can I contact someone regarding damage to my car by one of your extremely rude broadband fitters. 


The technician is drilling hole internally and pieces of stones falling out the facade of the building. One stone was so big that it cracked the windshield of my vehicle, another did a dent on the bonnet.


The technician is telling me to go away and **bleep** off. I've got photos and videos of the whole thing. This could have been a person injured. 


Shocking !!!!!!


Not applicable

Everyone wants a smashing start with VM but this is on another level. 

The VM forum team will get to you soon. 

Forum Team
Forum Team

Hi @Petkokumchev thanks for your post although I'm very sorry to hear what's happened to your bonnet, and the swearing from our technician to you.

Please allow me to send you a PM to discuss this further, so kindly expect this to arrive shortly and respond directly when you can.

Many thanks


Not really sure by the attitude I am getting from the operative. She is shouting at me now and on the phone with her manager Pedro who refuses giving me his name and tels me to call virgin media.

Not applicable

I'd concentrate on the private messaging from the VM forum team on here.