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Woburn
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Will I be charged for dialling these numbers from Virgin Landline?

I have changed parts of my contract and instead of having (as part of my bundle!) Talk Unlimited I now have Talk More Anytime. Will I now be charged if I dial 0845 or 0870 numbers?

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japitts
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Re: Will I be charged for dialling these numbers from Virgin Landline?

A Google search for "Virgin Talk More Anytime" yielded https://www.virginmedia.com/shop/phone/compare which appears to answer your question.

As an aside, I would question which reputable companies still use such numbers though - C/S lines now have to (by law) be on standard rate, and any company using 084 or 087 for presales is worth avoiding IMHO. I've no idea what the current market is for international call-throughs, but they used to be on the higher rate numbers (0843/4 & 0871/2) at one stage.

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VMCopperUser
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Re: Will I be charged for dialling these numbers from Virgin Landline?

https://www.virginmedia.com/content/dam/virginmedia/dotcom/images/shop/downloads/150519_Everyday_Cal...

Page 6, it shows daytime, evening, and weekend rates as "included" with footnote 1 and 3.

Footnote 1, no call connection fee's, and first 60 minutes of the call is "free", charged after that.

Footnote 3, Your limited to 150 calls or 1000 minutes a month for 0845/0870 calls.

 

Bit of a side note here.  Many of the old owners of 0845/0870 numbers were given the option to move to 0345/0370.  Those numbers are "usually" charged at the same as a geographic 01/02 number according to your plan.

----
I do not work for VM, but I would. It is just a Job.
Most things I say I make up and sometimes it's useful, don't be mean if it's wrong.
I would also make websites for them, because the job never seems to require the website to work.
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japitts
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Re: Will I be charged for dialling these numbers from Virgin Landline?


@VMCopperUser wrote:

https://www.virginmedia.com/content/dam/virginmedia/dotcom/images/shop/downloads/150519_Everyday_Cal...

Bit of a side note here.  Many of the old owners of 0845/0870 numbers were given the option to move to 0345/0370.  Those numbers are "usually" charged at the same as a geographic 01/02 number according to your plan.


Indeed, and I'll add a little extra. The old 0845/0870 had advantages in terms of call routing, so one central number can be redirected to different locations. But they came with the extra "premium" charges.

Ofcom introduced 03x numbers, which *by law* (not usually) are charged the same as a landline number - https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2007/ofcom-introduces-uk-wide-03-nu...

Alongside this, new regulations mean customer service lines have to now be a standard rate (01/02/03) number - http://www.fairtelecoms.org.uk/consumer-contracts-regulations.html

End result? Any reputable firm has closed 084/087 and now uses 03x - any firm wanting to make cash out of their phone lines has moved to 0843/0844/0871 etc and is probably worth avoiding!!

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VMCopperUser
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Re: Will I be charged for dialling these numbers from Virgin Landline?


@japitts wrote:

@VMCopperUser wrote:

https://www.virginmedia.com/content/dam/virginmedia/dotcom/images/shop/downloads/150519_Everyday_Cal...

Bit of a side note here.  Many of the old owners of 0845/0870 numbers were given the option to move to 0345/0370.  Those numbers are "usually" charged at the same as a geographic 01/02 number according to your plan.


Indeed, and I'll add a little extra. The old 0845/0870 had advantages in terms of call routing, so one central number can be redirected to different locations. But they came with the extra "premium" charges.

Ofcom introduced 03x numbers, which *by law* (not usually) are charged the same as a landline number - https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2007/ofcom-introduces-uk-wide-03-nu...

Alongside this, new regulations mean customer service lines have to now be a standard rate (01/02/03) number - http://www.fairtelecoms.org.uk/consumer-contracts-regulations.html

End result? Any reputable firm has closed 084/087 and now uses 03x - any firm wanting to make cash out of their phone lines has moved to 0843/0844/0871 etc and is probably worth avoiding!!


Thanks for the correction.

I knew that change had happened but my mind still harks back to times when all was not equal.  I still cringe over staff who would say that 0845 was "local" because it sounded so similar to "low call".  You cant call the police non-emergency line (101) with a PAYG phone either unless you have credit, tho I do think that a few providers wave that £0.15 fee.  It doesn't help that I remember bills that list the 01, 02, and 03 zones separately.

 

----
I do not work for VM, but I would. It is just a Job.
Most things I say I make up and sometimes it's useful, don't be mean if it's wrong.
I would also make websites for them, because the job never seems to require the website to work.
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