@MeeMMeeM wrote:
Full address appears, I haven't seen an access plate, but we are "kinda a new build" which has fibre to the door, we were very limited to who could supply us, I believe it is OFNL (Open Fibre Network) and Virgin Media are now on their list.
I haven't chatted to neighbours personally, but according to group chats some have it and some don't (sorry not definitive)
Not heard of OFNL on here before. Looks like a mini/alternative version of Openreach for house developers on new estates servicing a range of suppliers.
From the details on the OFNL website it looks like your connection is already in place and VM should be able to migrate its service onto your existing connection (I'm guessing here, based on the OFNL website info).
One of the VM forum team will reply here within a few days and should be able to advise on the details (or they may just tell you to phone the VM sales number!).
In parallel with that, you should probably try having a chat with some of your neighbours online (or even in person🤔!) to see how their experience of adopting/using VM has been via the OFNL service.