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Which calendar do VM use?

El_Defensor
Superfast

On Saturday 28th October VM sent a text telling me to perform the phone switchover ".. tomorrow, October 30th, after 9am..".

It hardly takes a genius to spot the error!

Maybe it's all the agents they use located in far-flung countries that have difficulty understanding our calendar, or maybe, as the switch hasn't happened yet, they simply don't know what they're doing.

Why do we pay for such incompetent service?

3 REPLIES 3

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @El_Defensor 

 

Thanks for posting on our community forum!

 

My apologies for the mistake with the date/time. Please keep us updated with how the switchover goes.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Which switchover is that? Was the date wrong the time wrong, or maybe it was meant for someone who actually wants your phone line...😏

Travis_M
Forum Team (Retired)
Forum Team (Retired)

My apologies @El_Defensor - I'll drop you a private message to check on this for you and to confirm when the switchover is going to happen.

 

Keep an eye on your inbox for a message from myself

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs