Virgin Media Community

[mike29]

Just had 2 within 30 mins. Not new. Just a notification for others and a heads up for virgin.

Hi, you missed a call from your internet service provider. We have been trying to get in touch with you. 

However, we will disconnect your internet connection within 24 to 48 hours as some illegal activity happened over your internet server.

For further enquiries please contact our executive. Press one to be connected to our technical executive."

Numbers that called.

[MOD EDIT: PERSONAL INFORMATION REMOVED]

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Laurie_C]

Hi @mike29,

Thanks for getting in touch, and a warm welcome back to our Community Forum! I'm really sorry that you've had this issue with scam calls.

I've reported these numbers to the relevant team now. You can find more information on protecting yourself, and your account, from fraudulent calls here.

Please let me know if there is anything else that I can help you with.

Kind regards,

Laurie

[nodrogd]

The first number listed is cloned, belongs to a genuine user in Kingsbridge Devon, & is nothing to do with the scam call, which originated in India.

The second number is on a “Protected” list, & is reserved for future use, so again is a fake number.

[Ayisha_B]

Thanks for checking up on those 🙂 @nodrogd