Same here. Do you get that really annoying offensive message saying "obviously YOU have a problem!"? How rude! Seems like all the Tivo bugs and faults down the years, where they just pretend it doesn't happen and hope you eventually go away. Everyone I have spoken too is clueless (try pressing this, try turning it off and on again, try waiting another 24 hours and try again etc) and I'm still waiting for them to figure it out. This digital phone switchover has been a disaster, seems like they rushed it through without much thought. I guess it suits them as they can carry on charging for a service that essentially does not cost them anything as it now runs over the existing internet, obviously depending on whether the internet is working and you don't have a powercut etc. etc. Unlike BT who admitted their mistakes and apologised and have put things on hold until they have properly considered the issues and come up with acceptable solutions. 1471 doesn't work either or if it does it is for a very short period of time and then it tells you "call history does not exist", even when there was a call the day before. Worked perfectly well before switchover. So basically 1471 does not work, voicemail does not work and you get no phone when your router is off or not working and you don't even know if you have missed calls and messages cannot be left. Not good when you have care requirements and need to be contactable at all times by elderly people who don't like using mobiles and where I live mobile reception is not good enough for them to understand you.
