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sj_westacott
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Voicemail problem

My landline only rings 3 times before diverting to voicemail. Virgin Media guide says that the default is 10 and it can be decreased in number. But I have 3 and want it increased! Tried ringing 150 but just get music on hold for 15 minutes. Tried messaging but simply get automatic message saying that I can “get on with my day”.

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John_GS
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Re: Voicemail problem

Hi sj_westacott

 

Thanks for posting. My apologies for the delayed reply and indeed the voicemail issue.

 

From checking our system I can see that a technician visit has been booked and attended too since posting. 

 

I do hope therefore that everything has been resolved but if not, please let me know and I'll be more than happy to help further.

 

Kind regards

John_GS
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michaelh40
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Re: Voicemail problem

I am having the very same issue and due to my age it is getting more difficult to reach the phone before the voicemail cuts in.  Are you able to help getting urgent 

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