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tsgmpcs
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Voicemail not working

The voicemail on our landline isn't working. I don't think it's ever worked but then I can't be sure that I've ever activated it 🤔. Now though I've made sure it is activated by dialling 1571 and listening to the instructions but the phone just rings and rings (way past 10 rings) and the voicemail never cuts in. 

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Corey_C
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Re: Voicemail not working

Hi tsgmpcs,

 

Thanks for your post and welcome to the Community Forums.

If you have already dialled 1571, then you have activated it however it does take 24 hours to provision the service. Once it's provisioned then you'll be able to leave messages.

 

Cheers

Corey C

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tsgmpcs
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Re: Voicemail not working

Hi Corey

Thanks for responding.

It's been more than 36 hours now and it still doesn't work. Could something else be wrong?

Mike

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Corey_C
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Re: Voicemail not working

Hi tsgmpcs,

 

Thanks for replying, I'll take a look for you. I'll PM shortly for your account details.

 

Cheers,

Corey C

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