Menu
Reply
chuffster
  • 36
  • 1
  • 0
On our wavelength
818 Views
Message 1 of 10
Flag for a moderator

Voicemail message sound won't go off

Hi,

My line is telling me I have a voicemail, so is beeping on and off,But I Don't have any. Is there a way to clear this please? 

Tags (1)
0 Kudos
Reply
Alex_RM
  • 6.31K
  • 328
  • 463
Forum Team
Forum Team
804 Views
Message 2 of 10
Flag for a moderator
Helpful Answer

Re: Voicemail message sound won't go off

Hi chuffster,

 

Thanks for posting and sorry to hear you've some issues with the line,

 

Can you confirm if you have an intermittent dial tone?

 

Alex_Rm

0 Kudos
Reply
chuffster
  • 36
  • 1
  • 0
On our wavelength
799 Views
Message 3 of 10
Flag for a moderator

Re: Voicemail message sound won't go off

Indeed I have.
0 Kudos
Reply
chuffster
  • 36
  • 1
  • 0
On our wavelength
698 Views
Message 4 of 10
Flag for a moderator

Re: Voicemail message sound won't go off

The problem is, we use a franking machine to post our mail and we can't top up as it relies on a phone connection to do so. When plugged on, the franking machine can't find a dial tone. 

0 Kudos
Reply
Lee_R
  • 5.66K
  • 259
  • 586
Forum Team
Forum Team
690 Views
Message 5 of 10
Flag for a moderator

Re: Voicemail message sound won't go off

Hi @chuffster thanks for coming back to us.

I am sorry to hear that you're having issues with your voicemail.  I have located your account from here and cannot find anything that explain your issue.  I want to help your resolve this, so I am going to send you a private message.

Regards


Lee_R

0 Kudos
Reply
chuffster
  • 36
  • 1
  • 0
On our wavelength
677 Views
Message 6 of 10
Flag for a moderator

Re: Voicemail message sound won't go off

Replied,

 

Thanks Lee.

0 Kudos
Reply
Lee_R
  • 5.66K
  • 259
  • 586
Forum Team
Forum Team
661 Views
Message 7 of 10
Flag for a moderator

Re: Voicemail message sound won't go off

Thanks for getting back to me @chuffster

I will respond to you privately with my first suggested resolution.

Regards

 

Lee  

0 Kudos
Reply
chuffster
  • 36
  • 1
  • 0
On our wavelength
659 Views
Message 8 of 10
Flag for a moderator

Re: Voicemail message sound won't go off

Cheers!

0 Kudos
Reply
Steve1947
  • 19
  • 0
  • 0
Tuning in
635 Views
Message 9 of 10
Flag for a moderator

Re: Voicemail message sound won't go off

I too have exactly this problem. I reported it via this forum some months ago but the engineer who called said it was not something that could be fixed from my end. I am tired of it now so I bought a standalone answering machine and want to turn the voicemail service off now please. 

 

0 Kudos
Reply
Tom_F
  • 4.22K
  • 250
  • 536
Forum Team (Retired)
Forum Team (Retired)
631 Views
Message 10 of 10
Flag for a moderator

Re: Voicemail message sound won't go off

Hi Steve1947, sorry to hear you've had this issue with your voicemail. So we can help further I will contact you via PM - just look out for the purple envelope icon and we'll take it from there.

 

Tom

0 Kudos
Reply