My voice mail was taking 12 rings before it kicked in so l ask the community how to reduce the rings. I don't know how its happened but now it only rings 2 times, as l am not as young as l used to be the voice mail beats me. How can l get it to ring about 6 times before it kicks in.
Tried that, they said because my phone is plugged into the modem they cant change the rings?????? That was a week ago. Cant understand all of a sudden yesterday it went to 3 rings ????? so who changed it. Please who ever changed it can l have at least 5 rings.
Been on to Virgin yet again, every week for 15 months, been put through to various people, seems nobody has put the problem through the system, say its a problem in our area, although my son lives 100 yds down the road and has virgin, he hasn't got problems, say work will finish on 2nd Sept, l wait in anticipation !!! Phone rings once then voice mail kicks in, so really nobody can speak to us, as we are elderly and have to stay in a lot because of the virus, its our lifeline. Is there anyone who can help us with this problem?
Thank you for taking the time to post on the forums.
I would like to take a further look into this for you, I will need some account information in order to do this, please keep an eye on the purple envelope on the top right hand side of the screen for a direct message.