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Voice mail not working

Iblack2002
Joining in

Hi, my landline voicemail not working. Just rings out, no invitation to leave a message. Tried calling 150 to no avail. I see other people had similar but no solution posted

7 REPLIES 7

Arissa_H
Forum Team
Forum Team

Hi Iblack2002.

Thank you for posting. Welcoming you onto our lovely forums 😊.

Sorry to see you are having issues with your voicemail.

I will be private messaging you in order to look into this, aiming to get this resolved for you.

Please watch out for the purple envelope ✉.

Thank you.

Ari - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


Hi Ari,

I can see a message in my inbox, but only the top part, cant scroll down.

Where is the purple envelope please? I cant see it. Thanks

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @Iblack2002 

 

Thanks for your response

 

The purple envelope will be in the top right of the webpage where you can answer the private message from my colleague Arissa_H 🙂

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Thanks Travis, but cant see any envelopes. Im on the app on my mobile, should i be on a computer? Thanks

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @lblack2002 

 

Thanks for your response

 

You should still be able to see the envelope, what happens if you turn your phone around to view the website in a landscape orientation?

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Thanks Travis_M

Have logged in on my computer & can see envelope (not purple though).

Still no envelope in app, just ? Logo then profile (head shoulder logo).

Wont go into landscape.

All in all a very poor app.

Thanks anyway.

Regards

Ian

Arissa_H
Forum Team
Forum Team

Hi Iblack2002.

Thank you for joining me on private chat 😊.

As I have mentioned, please allow 24 hours for the voicemail to activate.

If you have any issues please let us know.

When the voicemail is set up and running, if you have any issues with it in the future. Please click this 👉 link.

If you ever need us, remember we are one post away.

Thank you.

Ari - Forum Team


New around here? To find out more about the Community check out our Getting Started guide