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LaLibellule
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Visit from engineer

It is impossible to get somebody on the line. 

I have been without a phone working for weeks now. The line has issues, however Virgin don't seem to take into consideration shool runs for their slots. 

Can someone let me know what options I need to press so I can actually talk to someone? 

Nathalie 

 

 

 

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Emily_G
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Re: Visit from engineer

Thanks for the post Lalibelluie and welcome to our community.

 

How are your services today? 

 

We can see some power level errors so have booked an appointment using the forum information, please check the details of this on your online account and reschedule if needed. 

 

Thanks, Emily.

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