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Tom_W1
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Re: Virgin refuse to accept a landline fault report - WE GOT IT FIXED IT DESPITE VM SAYING IT WAS...

Hi @DanHaydn, thanks for your reply.

I appreciate it's been a difficult timeline for you to get things resolved, so please be assured we'll feed this back internally and strive to ensure there are no repeats of your situation.
Many thanks

Tom_W
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