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Virgin phone switchover

jcl
Tuning in

My phone was switched over this morning. I bought a new Panasonic cordless phone. Firstly I tried my old phone and this worked and I got a dialling tone. I then tried my cordless phones and they work perfectly but I have no dialling tone. I just want to know if this matters as I am receiving calls and can make calls without the dialling tone.

2 REPLIES 2

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @jcl,

Welcome back to the Community Forums and thanks for the post.

Great to hear the landline switchover has gone fine for you, as long as the landline is working we would advise this would be fine, if you do feel it may not be working as it should, we advise checking via our website here.

Joe
 

jcl
Tuning in

Thanks very much for the quick reply.Hopefully no problem.