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Gilaco
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Virgin not ported BT landline number

Virgin hasn’t ported over our landline number from BT and have instead given us a new number. Cannot get hold of them for love nor money. What am I suppose to do? 

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Emily_G
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Re: Virgin not ported BT landline number

Thanks for the post Gilaco and welcome to our community.

 

Is the number still active on the previous line? Did you already request the number port with our team?

 

Let us know, Emily.

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