Virgin Media Community

[Davidjenks]

Unable to receive 1471 on my virgin media phone Had it some time ago but  unable to get it now . Tried v media call centre no joy there. Any help out there thanks

[Natalie_L]

Hi Davidjenks, 

Welcome and thank you for posting. 

I am sorry to hear you are not receiving the service anymore, we would be happy to help get this resolved. 

To confirm, have you made any changes to your package recently? 

Thanks, 

[Davidjenks]

No I’ve not done any changes thanks

[Natalie_L]

Thank you for confirming. 

I would like to take a quick look at your account from our side so I am going to pop you over a private message to grab a few details. This message will be available via the purple envelope on the top right of this page. 

Speak soon,