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mauron
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Virgin landline voicemail

Could you please advise me how to deactivate landline voicemail on my account.

We have just bought a new 'phone with answering machine, which we prefer to use.

The Virgin voicemail is stopping us from using my answering machine. I have made numerous calls to Virgin but nobody seems to know how to do this 

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mauron
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Deactivate 1571 voicemail

Could you please advise me how to deactivate landline voicemail in my account.

I have an answering machine which I prefer to use

Thanks

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Gareth_L
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Re: Virgin landline voicemail

Hello mauron

Thanks for passing security 

I have requested for voicenmail to be removed for you 

It can take up to 24 hours to be removed. 

I would say Saturday it will be removed fully 

Hope that is okay 

Gareth_L

mauron
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Re: Virgin landline voicemail

Hi Gareth,

Thanks for your help. I tried phoning 150 to sort this, they were absolutely............nobody seemed to know what voicemail was!

Regards,

Ron Wilkinson 

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Gareth_L
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Re: Virgin landline voicemail

Hello mauron

Quick message to say the voice mail should be removed now 

Can you please check just to be sure 

Gareth_L

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mauron
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Re: Virgin landline voicemail

Hi Gareth,

Yup, voicemail removed and telephone voicemail working perfectly, thanks for your help.

Regards,

Ron. W.

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Gareth_L
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Re: Virgin landline voicemail

Hello mauron

Thanks for letting me know

Glad its all been sorted now for you

Gareth_L

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