Virgin Media Community

[Vernon1]

I am struggling to find out how to book an engineer for the fibre change over. Spent a long time on landline to Virgin Media with no success can you help

[Vernon1]

Yes please arrange an engineer 

[Ashleigh_C]

Hi there @Vernon1

Thank you so much for your post and welcome back to the community forums! 

I'm so sorry to hear that you have had trouble trying to arrange this appointment! 

I'd be happy to take a look for you via a PM. 

I'll pop one across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thank you.