on 11-03-2022 14:45
I’ve been told that Virgin landline to Virgin landline calls are free. Is this true?
Answered! Go to Answer
on 11-03-2022 15:24
@Biggordy1 wrote:So the answer is
only depending on your phone package.
Yes. Free cable to cable landline calls haven't been a thing for probably 15 years or so!
They went the same way as the concept of a 'local' landline call.
11-03-2022 14:54 - edited 11-03-2022 14:55
Call cost info is here
https://www.virginmedia.com/help/landline/landline-call-costs
https://www.virginmedia.com/landline/compare#callcosts
(see 'Landline' at the very bottom of the page)
inclusive minutes depends on your particular call plan for the landline
See 'Everyday call costs' guide for further breakdown
on 11-03-2022 15:02
Hi @Biggordy1, thanks for your post.
As @goslow has kindly provided, that is a clear view of all our potential call charges.
However, if you do need to call Virgin Media then you can do so free of charge from a Virgin Media landline or mobile, by dialling very simply 150!
I hope this helps.
Many thanks
on 11-03-2022 15:16
So the answer is
only depending on your phone package.
on 11-03-2022 15:23
Hi @Biggordy1, thanks for your post.
Apologies, as I'm unsure what you mean? Do you mean landline or mobile phone package?
Regardless of what package you are on (if you have Virgin Media landline or mobile), the calls are free of charge by calling 150.
Many thanks
on 11-03-2022 15:24
@Biggordy1 wrote:So the answer is
only depending on your phone package.
Yes. Free cable to cable landline calls haven't been a thing for probably 15 years or so!
They went the same way as the concept of a 'local' landline call.
on 11-03-2022 15:26
Tom
i have broadband tv and weekend home phone. I have 2 relatives who have the same package. Someone suggested to me if we phone our relatives from our home landline phone to their home landline phone at any time. It would be free.
I don’t think this is true.
on 11-03-2022 16:01
Hi @Biggordy1, please accept my apologies as I've completely misunderstood your original post - I was referring free of charge calls to Virgin Media customer services.
As you're referring to Virgin Media to Media landline calls, you are correct and it does depend on exactly what package you're on.
For example if you're only on Talk Weekends, and you call somebody (on Virgin Media landline) in the week, then you will be charged for this call as it's not within your allowance of Weekend minutes.
I hope this helps and I'm very sorry for any inconvenience caused.
Many thanks
on 11-03-2022 16:10
No problem Tom
i did think what I was told was too good to be true 👍
on 11-03-2022 19:59
Nothing any company in ripoff Britain tells you is ever free