Virgin call about switchover or scam?

[JudeGr]

Are VirginMedia calling account holders about the fibre switchover? We’ve had a phone call - I suspect it’s a scam but they said they’d call back ‘when the account holder is available’. 
Thanks

[kazerp]

Thanks for your message but to-date, still not received the new hub?

[Joseph_B]

Hey @kazerp,

Sorry to hear this, I can see you were in a PM with my colleague, if you reach back out to them they will be able to asisst.

Joe