Virgin Media Community

[Nmcn86]

Hi,

I've received an email and text message advising me that Virgin will be upgrading my phone line and that I need to order an adapter.

The email and text look legit  but I just wondered if anyone can confirm if the following are recognised virgin email/phone - Google search tells me nothing which is making me suspicious.

virginmedia@contactengine.email

+447984369306

My Virgin account has no notifications either.

Anyone able to confirm if these are legit before I click any links.

Thanks in advance.

[nodrogd]

Further info about phone DSO is here:

https://community.virginmedia.com/t5/Virgin-Phone-Switchover/gh-p/Switchover 

I don’t think the page for ordering the adaptor is working yet, but then most of the mass upgrades are not happening just yet.

[Hayley_S]

Hello @Nmcn86.

Welcome to the community page, thank you for posting on here.

I am sorry for any confusion caused.

I have checked and this is not an email from us, this looks to be a scam. Please ignore this email 🙂

Many thanks,