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Virgin Media Ping Issues – Any Similar Experiences?

Jaswitha12
Joining in

Hey everyone,

I recently switched from BT (phone line cable) to Virgin Media, and I've noticed a significant increase in my ping. On BT, it was around 3/4 ms, but now with Virgin Media and their new cable in the area, it's much higher.

Has anyone else experienced a jump in ping after moving to Virgin Media or with their new cables? Any suggestions on how to improve this would be greatly appreciated! 

Thank You.

1 ACCEPTED SOLUTION

Accepted Solutions

Jaswitha12
Joining in

Thank you for sharing information about your RFoG connection and the insights into latency

 

 

 

 

See where this Helpful Answer was posted

3 REPLIES 3

Joseph_B
Forum Team
Forum Team

Hey @Jaswitha12,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you have been experiencing this issue, you may wish to go about looking at our website here for some useful tips on helping improve your connection.

Joe

Client62
Hero

We have a VM RFoG connection, the Latency is typically in the 15ms range.
Just for context, one eye blink is around 130ms.

In the home, use of Wi-Fi is the greatest source of Latency.

 

Jaswitha12
Joining in

Thank you for sharing information about your RFoG connection and the insights into latency