Hi,Is there a scam going round at the moment . Call centre ringing up to say there is a issue with the router with malicious software getting downloaded and need to do stuff on the PC to fix it....Usuall spam email stuff.Virgin have already said they will email me only if issues dues tothis in the past....Is this scam goining on again.
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Yes, this telephone scam is an ongoing issue. Read through the posts in the 'Home phone' and 'Security matters' forums for the last few weeks and months and you will find topics like this posted most days.
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Thank you for your post.
Just to back up what @goslow has advised is correct 🙂
yep another 3 today.Even got the same crap with sorry I cannot hear you from them..... (cut off)Hello were ringing from virgin media.... ah ok I'm replying via Virgin media....OH! on the other end of the phone... (cut off)The only thing that does work is a police whistle blown down the phone....
Very annoying. They are totally relentless.
If you are minded to look at any further self-help measures (in addition to the whistle!), have a look through this topic from today.
I resolved the issue on my own line with a call blocker/screening device.