I was alerted to my recent bill which was for £62.51.
So I tried paying it by dialling 150.
However, the phone number I punched in was not recognised by your system - presumably as a direct result of changing over to digital (as well as the other idiotic things in relation to the same thing - like Virgin Media sending me an adapter that ensured that my phone DIDN'T RING when someone called me!)
So I am unable to pay my present bill by phone. And I'm unable to pay my present bill online because there is a thick black bar over the card field (see attached screenshot).
Once again, Virgin Media has truly screwed up!
Now I get an email from VM stating that I owe £140!!!!!!
This is dated March 3. What has happened to the current bill of £62.51? It has suddenly changed to £70!!!!!!!!!!!!!
Is there NOTHING that Virgin Media can do properly????
I'm truly getting **bleep** sick of them. Really I am! They are a bunch of useless **bleep**s. They're not fit to run a **bleep** whelk stall.