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ironage12
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Virgin Call Centre Calls

Hi,So far this week I have had at least 10 calls from your call centre in India.I have had another 4 today.They ask me if everything is ok and then the I find out the reason is they want me to buy a mobile contract. I have told them I am not interested in a mobile contract and now just cut them off mid call.This does not stop them, and it is a different phone number evertime they ring. Is there a way to take my number off the list they are using?

Thanks

Steve Woad

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Beth_G
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Re: Virgin Call Centre Calls

Hi Steve, 

 

Thanks for posting on the Community Forums.

 

I am very sorry to hear you have been receiving many calls asking if you're wanting to upgrade, I can appreciate your frustration especially as you are interested in making any package changes. I will feed this back.

 

You can manage your marketing preferences via your My Virgin Media account here

 

Kind regards,

 

Beth

ironage12
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Re: Virgin Call Centre Calls

Thanks ,i have changed my preferences on my account

Steve

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Beth_G
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Re: Virgin Call Centre Calls

No problem Steve. Let us know if you need anything else.

 

Best,

 

Beth

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