@Doggerbankplain wrote:
That's really interesting and thank you for responding. As far as I am aware, all the providers I have been with do provide a list of all calls made (even since GDPR), regardless of whether charged or not. I know Virgin may not want this information, but perhaps users do? There ought to be an option to turn this feature on maybe. If authorities investigating a criminal offence needed a list of calls, I am sure it could be provided. Just a thought.
Grateful again for your response.
Robert
I have a second line with another provider, & they have also stopped listing package inclusive calls. The confidentiality of data on landline calls is more strict as these are usually a shared resource & not confined to one person. No companies list freephone calls now to protect people calling abuse helplines & the like. AFAIK court orders can still be obtained if police require landline records as part of an investigation.
Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
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