VAT invoice for phone & broadband bill

[grillphil]

I would like to receive VAT invoices for my Broadband & Phone. Can this be done? This is the 3rd time of asking!

[Martin_N · Accepted solution]

Hi grillphil,

Thank you for your post and welcome to the community. 

I'm very sorry for any frustration you've had with this. 

I am happy to take a look into this. 

I will private message you now to confirm your details. 

^Martin

[Morganrach]

I would also like to receive VAT invoices for my broadband thanks 

[Steven_L]

Hey Morganrach,

Welcome to the community and thanks for taking the time to post here on the forums.

 I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

[Steven_L]

You're very welcome Morganrach and please let us know here on the forums, if you have any further issues

Kind Regards,

Steven_L

[grillphil]

Hi Martin_N,

I've had a look at my latest bill and the VAT element is still not showing on it. Will this only apply when my next bill is received? Thanks.

[Matthew_ML]

Hey grillphill, thank you for reaching out and I am sorry to hear this.

With VAT bills they are posted out to you they wont show on the app sorry.

If you need anything else on the matter please do send my colleague another PM. Cheers 

[grillphil]

Okay Matt, that's fine thanks.

[Matthew_ML]

No problem at all, I hope you have a great weekend 🙂