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Usage charges - unexplained calls

Mykat
Tuning in

Screenshot_20231216-070905_Chrome.jpg

Going round in circles trying to find out what these called numbers were. 

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi @Mykat 

Thanks for posting and welcome to the community. 

Sorry for the bill shock.

I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

2 REPLIES 2

John_GS
Forum Team
Forum Team

Hi @Mykat 

Thanks for posting and welcome to the community. 

Sorry for the bill shock.

I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @Mykat 

Thanks for joining us on PM and allowing us to explain this for you 🙂

Please do pop back to the community if you ever need further assistance.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill